Ride Refund Policy

You may request a refund for a ride up until the last day to request a refund as published below. If you purchased items such as jerseys or additional merchandise that has already been ordered, we will not be able to cancel or refund those items. If you registered under the pretense of receiving promotional items such as team jerseys or referral jerseys, the cost of those items may be deducted from your refund amount.

Submit Requests for a Refund By…

Spring TuneUpMarch 1 @ 11:59PM
Big BRAG April 16 @ 11:59PM
Winter RideJan 1 @11:59PM
BRAG MexicoNov 24 @ 11:59PM
BRAG AmsterdamMay 1 @ 11:59PM

Submitting for a Refund

Please submit refund requests herePlease note we do not make exceptions in our refund policy (including family, medical or employment situations).  Refunds will be processed through the credit card you used to register when possible. Please allow up to 14 days for processing. Please note your refund will be reduced by the amount of the BikeReg.com and Credit Card processing fees. BRAG Refunds 100% of the funds BRAG receives. 

Registration Insurance

You have the opportunity to purchase insurance on your registration at the time of purchase. This is a third-party transaction and it covers your registration expense in the event of emergencies and certain situations. Please note the Bicycle Ride Across Georgia, Inc. does not manage the policies or make coverage decisions. All matters related to third party insurance will need to be taken up with said third party. Please see your policy for details.

Person-to-Person Transfer

Transfers from one person to another are allowed up until the close of online registration for each event. The transfer process must be completed through BikeReg. To transfer your registration, go to the edit registration page and click “transfer registration”. To find the edit registration page simply go to:

https://www.bikereg.com/Edit/brag23 for Big BRAG,

https://www.bikereg.com/Edit/STU23 for Spring TuneUp

https://www.bikereg.com/Edit/wr1 for Winter Ride – Week #1

https://www.bikereg.com/Edit/wr2 for Winter Ride – Week #2

https://www.bikereg.com/Edit/mexico for BRAG Mexico

The sale of ride registration is a private transaction, and BRAG is not responsible for misunderstandings between the two parties, misplaced credentials, or the failure to transfer the credentials into the new owner’s name.

Transferring to a Different Ride

The Bicycle Ride Across Georgia does not allow transferring a registration from one ride to another or from one year to the next. If you need to cancel or request a refund please see the previous section.  

BRAG may cancel or reroute an event due to the occurrence of any force majeure event or credible threat thereof, including but not limited to any Act of God, fire, earthquake, acts of civil or military authority, casualty, flood, war, terrorist attack, epidemic, insurrection, civil unrest, strikes or other labor activities or any other similar cause beyond the reasonable control of Bicycle Ride Across Georgia, Inc., including environmental conditions that might threaten the health and safety of Event participants, volunteers or staff. I understand and agree that my registration fees and other costs will not be refunded by Bicycle Ride Across Georgia, Inc. if all or any portion of a an  Event is cancelled or rerouted due to a force majeure event. I will release and hold Bicycle Ride Across Georgia, Inc. harmless for any costs or damages incurred as result of cancellation or rerouting of a BRAG Event due to a force majeure event.

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